High-performing employees often do more than their job descriptions suggest. They mentor teammates, solve complex problems creatively, and drive projects forward even when no one’s watching. Yet, too often, these hidden skills go unnoticed — or worse, unrewarded.
When organizations fail to see the full potential of their people, they risk losing their best performers to opportunities where they feel truly valued. The good news? It doesn’t have to be this way. Companies that invest in robust job evaluation frameworks and modern rewards strategies can uncover and nurture the capabilities that really drive growth.
It starts with better conversations between managers and employees. Leaders need to understand not just what people do, but how they do it — and what additional skills they bring to the table. From there, clear, fair evaluation systems ensure those contributions are recognized and rewarded in meaningful ways.
HR teams play a vital role here. Certifications like the Certified Job Evaluation Expert and Certified Rewards Professional from Aon Learning Center equip professionals to design and implement systems that keep hidden skills from staying hidden. When people know their extra effort and potential are seen and appreciated, they’re more likely to stay, grow, and contribute even more.
In today’s talent market, the best retention strategy isn’t just about paying more — it’s about paying attention. Spot the skills that matter, reward them wisely, and watch your best people become your biggest drivers of success.
Aon Learning Center 
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